Customer service

Customer Care Consultant Full Time

Location: Bayside
Job Type: Full Time
Salary: $30.00 - $35.00
Reference: 1241790
Chelsey Cassie
Chelsey Cassie
chelsey@ellebelle.com.au
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The Company:

Our client continues to achieve worldwide success and pride themselves on their ability to meet and exceed their customers’ expectations.  As one of the world’s largest appliance manufacturers they are committed to creating environmentally friendly solutions and efficiency with their product range.
 
The Position:

Working with this highly supportive, friendly, dynamic and collaborative team you will be constantly busy and be responsible for assisting with all Customer Service enquires. This position is to commence immediately, 6 months temp with a view to move into a permanent position! 

The Responsibilities:

  • Managing all after sales support calls
  • Providing technical and in-depth product information
  • Processing warranty claims
  • Scheduling technicians to attend service calls
  • Maintaining customer and product records
  • Other duties as required

The Requirements:

To be successful for this position you will ideally possess strong proven experience within a similar role, preferable with knowledge of the appliance or whitegoods sector.  You will also have excellent communication skills, coupled with the innate ability to manage customer complaints and concerns.  Your ability to effectively problem solves and work within a fast-paced environment will be essential.
 
The Benefits: 

  • Work close to home – Cheltenham
  • Supportive and welcoming team
  • Career progression opportunities
  • Onsite parking

The Process:

To apply please click the apply now button and submit your resume. For further information please call Chelsey OR Alexis on 9553 4436 with Ref: 1241790

Job Overview

  • Date Posted: Posted 1 month ago
  • Location: Bayside
  • Job Title: Customer Care Consultant
  • Salary: $30.00 - $35.00
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