Customer Service TemporaryNEW
03 9553 4436Are you passionate about providing exceptional customer experiences and in the construction sector? We’re looking for a dedicated individual to join our team as a Customer Service Representative within our training provider organization.
This is a Temporary to Permanent opportunity. On site team environment
The Company
This organization is proud in their expanding offerings of extensive online and one to one industry-relevant courses. Reputable and professional they partner with industry leading educators and learning institutions in order to provide the best possible solutions to each individual client.
The Position
Due to their continued growth and success they are currently seeking a suitably experienced candidate to become an integral part of the team as a Customer Service Representative. On a temp to perm basis. This exciting opportunity is offering career progression within an honest and collaborative team giving advice on courses and training methods that best suits their clients.
The Duties
Some of your actual responsibilities will include;
- Serve as the first point of contact for clients, providing friendly and professional assistance via phone and email
- Answer inquiries regarding course offerings, enrollment procedures, payment options, and other training-related matters.
- Proactively identify opportunities to enhance the customer experience and contribute to process improvement initiatives.
The Requirements
To be successful for this role you must possess;
- Strong communication and interpersonal skills with a knack for building rapport.
- Ability to multi-task and prioritize in a fast-paced environment while maintaining attention to detail.
- Proficiency in using CRM software and other customer service tools.
- Strong problem-solving skills and a positive, solution-oriented attitude.
- Exceptional organisational skills and attention to detail
- A ‘team player’ is a must!
The Process
To apply for this role please click ‘Apply Now ‘alternatively for further information please contact Alexis on 0395534436 or email alexis@ellebelle.com.au REF: 1493214
Customer Service Full Time
This highly successful online retailer is synonymous with elegance and style and are proud to be known as experts in their industry! They have continued to achieve success based on their exceptional service and knowledge of the best and finest products available.
The Role:
Due to recent changes, they are currently seeking a committed, hardworking and team focused candidate to join their team within Sales Administration/Customer Service. This will be a busy role and you will be required to possess excellent time management, communication and problem-solving skills.
This role will be offered on a permanent full-time basis: 8am – 4pm
The Duties:
- Respond to all email and phone enquiries
- Manage customer deliveries and movement
- Process orders efficiently
- Update and maintain spreadsheets and databases
- Other administrative tasks as required
The Culture:
- Supportive and team focused environment
- Recognised and rewarded for your efforts
- Fast paced environment
The Required Skills & Experience:
- Previous experience within a similar role – preferably in the retail sector or ecommerce
- Strong proven customer service experience
- Ability to work well under pressure and handle multiple tasks
- Strong attention to detail and time management
- Work well as part of a team
The Process:
Don’t miss this opportunity, please submit your resume by clicking the apply now button or forward your resume to linda@ellebelle.com.au. number 1397634
Customer Service Full Time
Follow us
